Stottsan Status Updates

Shared Hosting s1 Outage

Fri, 05 Jul 2013 11:45:00 -0500

Our s1 Shared Hosting server is currently experiencing an outage, and all services are inaccessible for customers hosted on this server. We are working on resolving this as quickly as possible, and will post updated information as soon as have it.

Update @ 2:29pm CDT: Our hosting partner, Rackspace, has completed their emergency maintenance work and all Shared Hosting services have been restored to s1. We will continue to monitor the server in the event that additional work is needed. Apologies for the outage!

Shared Hosting s1 Outage

Sun, 25 Mar 2012 22:06:00 -0500

Update @ 10:23pm CDT: We are currently performing emergency maintenance on the host, and should have things back up running shortly.

Update @ 10:30pm CDT: Maintenance has completed and the s1 Shared Hosting server is back online. All services should be accessible at this time. So sorry for this unexpected outage and thanks for your patience!

Update 3/26 @ 3:00am CDT: Additional emergency maintenance is required on s1, and we are working with our hosting partner Rackspace to perform this as quickly as possible. There will be intermittent Shared Hosting outages until the host system can be stabilized. We will continue to post updates as they are available.

Update 3/26 @ 8:00am CDT: Our host migration has completed, and all Shared Hosting services have been restored. We will continue to monitor the server in the event that additional work is needed. Sorry again for these issues, and thank you for your continued patience!

Hosting environment unreachable

Mon, 03 May 2010 08:26:00 -0500

Our hosting provider, The Planet, is experiencing network issues, which are making our hosting environment unreachable. We are in contact with The Planet, and are attempting to determine what is causing the outage and a timeline for resolution.

We will keep this page updated with information as it becomes available.

Update @ 9:02am CDT: The network issue at The Planet appears to be resolved and our infrastructure is now accessible. If you are still experiencing an outage, please get in touch with us ASAP.

DNS outage at ISP today

Thu, 17 Sep 2009 15:56:58 -0500

Our ISP experienced a DNS infrastructure outage today, from approximately 12pm-2:15pm Central, which resulted in numerous issues for ourselves and our clients. At this time, all DNS services should be restored and all systems should be accessible.

Customers whose domains use ns1/ns2.ev1servers.net (ns1/ns2.theplanet.com) for authoritative DNS were affected, since DNS queries to those domains were not resolvable. Seeing as we eat our own dog food and use these DNS servers for our own domains, our website and our support contacts were also offline.

We apologize for today’s outage, and we know certainly know how it impacts your businesses to be offline. Please let us know if you are still experiencing any issues and we’ll be happy to help.

DDoS attack on DNS

Wed, 08 Apr 2009 16:00:42 -0500

Our ISP has been experiencing intermittent DDoS attacks against their DNS infrastructure, which has resulted in DNS resolution failures. Unfortunately this seems to be a widespread issue, affecting multiple ISPs and DNS providers across the web.

Service appears to be back to normal at this time, but we will continue monitoring the situation and will keep this status blog updated. Thanks, and sorry!

System Normal

Wed, 04 Feb 2009 21:17:00 -0600

All Stottsan systems are functioning normally.