<?xml version="1.0" encoding="UTF-8" standalone="no"?><!--Generated by Site-Server v@build.version@ (http://www.squarespace.com) on Thu, 16 Apr 2026 04:52:12 GMT
--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:media="http://www.rssboard.org/media-rss" xmlns:wfw="http://wellformedweb.org/CommentAPI/" version="2.0"><channel><title>Internal Customer Podcast - Internal Customer</title><link>http://www.internalcustomer.com/podcast/</link><lastBuildDate>Mon, 21 Jul 2014 19:16:26 +0000</lastBuildDate><language>en-US</language><generator>Site-Server v@build.version@ (http://www.squarespace.com)</generator><itunes:author>Internal Customer</itunes:author><itunes:subtitle>Two junior faculty members discussing their lives and bridging the gap between academia and industry.</itunes:subtitle><itunes:explicit>no</itunes:explicit><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><description><![CDATA[Two junior faculty members discussing their lives and bridging the gap between academia and industry.]]></description><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords><itunes:summary>Two junior faculty members discussing their lives and bridging the gap between academia and industry.</itunes:summary><itunes:category text="Business"><itunes:category text="Careers"/></itunes:category><itunes:owner><itunes:email>nick@internalcustomer.com</itunes:email><itunes:name>Internal Customer</itunes:name></itunes:owner><item><title>Episode 5: Summer Activities, Coming Up, and Bitcoin</title><pubDate>Fri, 20 Jun 2014 19:14:00 +0000</pubDate><link>http://www.internalcustomer.com/podcast/2014/7/21/episode-5-summer-activities-and-coming-up</link><guid isPermaLink="false">528b8aeee4b029957bac03b4:5308d77ae4b064ec81aa24bc:53cd6562e4b000ade361c38a</guid><description><![CDATA[In this episode we talk about the end of a semester and what we have been doing over the summer. Nick gives his thoughts on using Bitcoin to pay employees]]></description><content:encoded><![CDATA[<p>In this episode we talk about the end of a semester and what we have been doing over the summer. Nick gives his thoughts on using Bitcoin to pay employees.</p>






























  
    <a href="pcast://feeds.feedburner.com/InternalCustomer"><img src="https://static.squarespace.com/static/528b8aeee4b029957bac03b4/t/5308e6f4e4b09a0716b7b529/1393092340892/itunes_icon.png" height="32"> Subscribe with iTunes</a>   

<a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"><img src="//feedburner.google.com/fb/images/pub/feed-icon32x32.png" alt=""/></a><a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"> Subscribe in other reader</a>]]></content:encoded><itunes:author>Internal Customer</itunes:author><itunes:subtitle>Summer Activities, Coming Up, and Bitcoin</itunes:subtitle><itunes:summary>In this episode we talk about the end of a semester and what we have been doing over the summer. Nick gives his thoughts on using Bitcoin to pay employees</itunes:summary><itunes:explicit>false</itunes:explicit><itunes:duration>00:29:11</itunes:duration><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><enclosure length="28024832" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/6.20_E5_Combined.mp3"/><media:content isDefault="true" length="28024832" medium="audio" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/6.20_E5_Combined.mp3"/><dc:creator>nick@internalcustomer.com (Internal Customer)</dc:creator><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords></item><item><title>Episode 4: Society of Human Resource Management Grant and Social Media</title><pubDate>Mon, 02 Jun 2014 01:55:14 +0000</pubDate><link>http://www.internalcustomer.com/podcast/2014/6/1/xbciexznefl11w873fyp0w5wq479ux</link><guid isPermaLink="false">528b8aeee4b029957bac03b4:5308d77ae4b064ec81aa24bc:538bd70de4b08a7d4a54eaa4</guid><description><![CDATA[In this episode we talk about the Society of Human Resource Management (SHRM) Foundation grant we recently submitted. In this grant proposal and episode, we talk about how an employee's social media footprint plays a role in human resource decision making. For more information on the SHRM Foundation, visit https://www.shrm.org/ABOUT/FOUNDATION/.]]></description><content:encoded><![CDATA[<p>In this episode we talk about the Society of Human Resource Management (SHRM) Foundation grant we recently submitted. In this grant proposal and episode, we talk about how an employee's social media footprint plays a role in human resource decision making. For more information on the SHRM Foundation, visit&nbsp;<a target="_blank" href="https://www.shrm.org/ABOUT/FOUNDATION/">https://www.shrm.org/ABOUT/FOUNDATION/</a>.</p><p>Thank you to The Moose for allowing us to use their music in our intro. For more information on The Moose, visit&nbsp;<a target="_blank" href="http://www.facebook.com/TheMooseTheBand">www.facebook.com/TheMooseTheBand</a>.</p>






























  
    <a href="pcast://feeds.feedburner.com/InternalCustomer"><img src="https://static.squarespace.com/static/528b8aeee4b029957bac03b4/t/5308e6f4e4b09a0716b7b529/1393092340892/itunes_icon.png" height="32"> Subscribe with iTunes</a>   

<a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"><img src="//feedburner.google.com/fb/images/pub/feed-icon32x32.png" alt=""/></a><a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"> Subscribe in other reader</a>]]></content:encoded><itunes:author>Internal Customer</itunes:author><itunes:subtitle>Society of Human Resource Management Grant and Social Media</itunes:subtitle><itunes:summary>In this episode we talk about the Society of Human Resource Management (SHRM) Foundation grant we recently submitted. In this grant proposal and episode, we talk about how an employee's social media footprint plays a role in human resource decision making. For more information on the SHRM Foundation, visit https://www.shrm.org/ABOUT/FOUNDATION/.</itunes:summary><itunes:explicit>false</itunes:explicit><itunes:duration>34:31</itunes:duration><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><enclosure length="33140736" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/4.27_E4_Combined.mp3"/><media:content isDefault="true" length="33140736" medium="audio" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/4.27_E4_Combined.mp3"/><dc:creator>nick@internalcustomer.com (Internal Customer)</dc:creator><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords></item><item><title>Episode 3: The American Hotel &amp; Lodging Educational Foundation Grant Submission</title><pubDate>Sat, 01 Mar 2014 05:59:00 +0000</pubDate><link>http://www.internalcustomer.com/podcast/2014/3/18/episode-3-the-american-hotel-lodging-educational-foundation-grant-submission</link><guid isPermaLink="false">528b8aeee4b029957bac03b4:5308d77ae4b064ec81aa24bc:53290c99e4b0b4a63cc215c8</guid><description><![CDATA[In this episode we talk about the American Hotel & Lodging Educational Foundation (AH&LEF) grant we recently submitted proposing research of mentorship in the lodging industry. For more information on AH&LEF, visit www.ahlef.org.]]></description><content:encoded><![CDATA[<p>In this episode we talk about the American Hotel &amp; Lodging Educational Foundation (AH&amp;LEF) grant we recently submitted proposing research of mentorship in the lodging industry. For more information on AH&amp;LEF, visit <a target="_blank" href="http://www.ahlef.org">www.ahlef.org</a>.</p><p>Thank you to The Moose for allowing us to use their music in our intro. For more information on The Moose, visit <a target="_blank" href="http://www.facebook.com/TheMooseTheBand">www.facebook.com/TheMooseTheBand</a>.</p>






























  
    <a href="pcast://feeds.feedburner.com/InternalCustomer"><img src="https://static.squarespace.com/static/528b8aeee4b029957bac03b4/t/5308e6f4e4b09a0716b7b529/1393092340892/itunes_icon.png" height="32"> Subscribe with iTunes</a>   

<a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"><img src="//feedburner.google.com/fb/images/pub/feed-icon32x32.png" alt=""/></a><a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"> Subscribe in other reader</a>]]></content:encoded><itunes:author>Internal Customer</itunes:author><itunes:subtitle>The American Hotel &amp; Lodging Educational Foundation Grant Submission</itunes:subtitle><itunes:summary>In this episode we talk about the American Hotel &amp; Lodging Educational Foundation (AH&amp;LEF) grant we recently submitted proposing research of mentorship in the lodging industry. For more information on AH&amp;LEF, visit www.ahlef.org.</itunes:summary><itunes:explicit>false</itunes:explicit><itunes:duration>00:27:55</itunes:duration><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><enclosure length="26807065" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.28_E3_Combined.mp3"/><media:content isDefault="true" length="26807065" medium="audio" type="audio/mp3" url="https://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.28_E3_Combined.mp3"/><dc:creator>nick@internalcustomer.com (Internal Customer)</dc:creator><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords></item><item><title>Episode 2: The Inaugural Podcast (Part 2 of 2): Dr. Nick Thomas Introduction</title><pubDate>Fri, 21 Feb 2014 05:59:00 +0000</pubDate><link>http://www.internalcustomer.com/podcast/2014/2/22/episode-2-the-inaugural-podcast-part-2-of-2-dr-nick-thomas-introduction</link><guid isPermaLink="false">528b8aeee4b029957bac03b4:5308d77ae4b064ec81aa24bc:530911a2e4b0695e514191da</guid><description><![CDATA[During this episode, we meet Dr. Nick Thomas and learn more about who he is and what he does.]]></description><content:encoded><![CDATA[<p>In this episode we learn about &nbsp;Dr. Nick Thomas and what he does.</p>






























  
    <a href="pcast://feeds.feedburner.com/InternalCustomer"><img src="https://static.squarespace.com/static/528b8aeee4b029957bac03b4/t/5308e6f4e4b09a0716b7b529/1393092340892/itunes_icon.png" height="32"> Subscribe with iTunes</a>   

<a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"><img src="//feedburner.google.com/fb/images/pub/feed-icon32x32.png" alt=""/></a><a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"> Subscribe in other reader</a>]]></content:encoded><itunes:author>Internal Customer</itunes:author><itunes:subtitle>The Inaugural Podcast (Part 2 of 2)</itunes:subtitle><itunes:summary>During this episode, we meet Dr. Nick Thomas and learn more about who he is and what he does.</itunes:summary><itunes:explicit>false</itunes:explicit><itunes:duration>00:27:55</itunes:duration><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><enclosure length="26815006" type="audio/mp3" url="http://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.20_Part2_Combined.mp3"/><media:content isDefault="true" length="26815006" medium="audio" type="audio/mp3" url="http://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.20_Part2_Combined.mp3"/><dc:creator>nick@internalcustomer.com (Internal Customer)</dc:creator><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords></item><item><title>Episode 1: The Inaugural Podcast (Part 1 of 2): Dr. Eric Brown Introduction</title><pubDate>Fri, 21 Feb 2014 05:58:00 +0000</pubDate><link>http://www.internalcustomer.com/podcast/2014/2/22/internal-customer-podcast</link><guid isPermaLink="false">528b8aeee4b029957bac03b4:5308d77ae4b064ec81aa24bc:5308d7bfe4b0b726cf0ea93e</guid><description><![CDATA[During this episode, we meet Dr. Eric Brown and learn more about who he is and what he does.]]></description><content:encoded><![CDATA[<p>In this episode we learn about &nbsp;Dr. Eric Brown and what he does.</p>






























  
    <a href="pcast://feeds.feedburner.com/InternalCustomer"><img src="https://static.squarespace.com/static/528b8aeee4b029957bac03b4/t/5308e6f4e4b09a0716b7b529/1393092340892/itunes_icon.png" height="32"> Subscribe with iTunes</a>

<a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"><img src="//feedburner.google.com/fb/images/pub/feed-icon32x32.png" alt=""/></a><a href="http://feeds.feedburner.com/InternalCustomer" title="Subscribe to my feed" rel="alternate" type="application/rss+xml"> Subscribe in other reader</a>]]></content:encoded><itunes:author>Internal Customer</itunes:author><itunes:subtitle>The Inaugural Podcast (Part 1 of 2)</itunes:subtitle><itunes:summary>During this episode, we meet Dr. Eric Brown and learn more about who he is and what he does.</itunes:summary><itunes:explicit>false</itunes:explicit><itunes:duration>00:25:42</itunes:duration><itunes:image href="https://images.squarespace-cdn.com/content/v1/528b8aeee4b029957bac03b4/1393088934540-WZYSGWA7QVGBXWVNG8UO/DSC_0035.JPG?format=1500w"/><enclosure length="24670039" type="audio/mp3" url="http://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.20_Part1_Combined.mp3"/><media:content isDefault="true" length="24670039" medium="audio" type="audio/mp3" url="http://s3-us-west-2.amazonaws.com/internalcustomer.com/2014/2.20_Part1_Combined.mp3"/><dc:creator>nick@internalcustomer.com (Internal Customer)</dc:creator><itunes:keywords>Internal,customer,human,resources,faculty,academia,industry,hospitality,hotels,scotch,spirits</itunes:keywords></item></channel></rss>