The dilemma of providing what the client needs (and not what they ask for)

I am so fortunate to have been witness to, and been an active party to, some fantastic change programmes where organisations have taken some of my suggestions and used our tools for managing individuals and teams to be more effective within Leadership, Team working, Sales etc., and the results have been eye opening.

Luckily for us, the reputation for achieving such results often precedes us when we start work with a new client. SDI has been used for the last 30+ years as a valued tool to bring organisations the kind of awareness of how they manage relationships in their business that creates major change. So, quite often, when we are listening to a group’s needs and we propose a course of action -our proposals are accepted readily. Sometimes it is quicker than that “We think the SDI is great, I have seen it and we want it here…”

Now…down to the crunch…

New workshop dates now in the diary for 2015

Personal Strengths (UK) Ltd have today published the dates for our upcoming 2015 SDI workshops! Register your interest in a specific workshop or find out more about our SDI Certification Process.

Venus and Mars aside – are buyers from a different planet?

I was pleased to be asked to help a large motor manufacturer with their sales teams some time ago. The burning question they had of their sales teams on the shop floor of the car dealership was:

Why would a (very well) commissioned sales person not get out of their seats to approach and greet a new potential buyer? Instead they would prefer to stay behind the security of their desks.

The answer they had received when formally asking their team was: “Because we can just tell by just looking at them if they are a serious buyer or not.”

‘Working with SDI’ book!

It is here! At last the resource you have been asking and waiting for…

A favourite question that I have always welcomed whilst facilitating over the years has been “So what?” The opportunity to respond with “So that you can achieve or develop or do…” has always been there but sometimes not immediately obvious to everyone.

The latest Personal Strengths resource Working with SDI was designed to give the relevant understanding of the theory and SDI linked to the application of the tools so that you can answer those ‘So what?’ questions.

“The best programme I’ve been on in 16 years”

We held the third of our Maximising Performance pilots recently and our first full programme will be taking place on 9th-11th October (click here for more info).

After the programme we caught up with Jo Banks from Denplan who had attended in her role as Sales Training Manager.


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