Thinking and Making

Agile+UX: A Tale of Three Teams

Austin Govella — Wed, 17 Apr 2013 16:27:36 GMT

For any project involving any amount of user experience, the team needs three models: one for the user, one for the interaction, and another for the interface. These models can exist in any fidelity, in any medium, transmitted in any form, but the team needs all three.

Information architecture believes in people

Austin Govella — Wed, 10 Apr 2013 17:35:10 GMT

Information architecture believes in creating places for experiences to happen. It doesn’t believe in telling you what those experiences should be or what you should think about them. It believes in architecture. It believes in cathedrals and bazaars. Information architecture believes in people.

Women, fire, and dangerous things [2]

Austin Govella — Sun, 07 Apr 2013 08:40:48 GMT

You need a code of conduct if women are dangerous things. If you never know how they’ll react, if you must temper your future behavior to avoid their danger. You need a statement of values if you believe women are like fire, able to warm you or burn you, and that they require a cosmology to understand the difference. We need neither. Our women are neither fire, nor dangerous things. Our women are just a part of us. We only need our history.

Fri, Apr 5 - User Experience in a Cross-Channel World at the I.A. Summit

Austin Govella — Sat, 26 Jan 2013 18:55:03 GMT

I’ll be at the 2013 I.A. Summit in Baltimore, April 3-7 where I will be speaking cross-channel user experience.

User Experience in a Cross-Channel World

Austin Govella — Sat, 26 Jan 2013 18:34:41 GMT

One of the dirty secrets about cross-channel UX is we’ve always worked cross-channel. What’s changed is how much — and how well — we can impact the cross-channel experience.