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	<title>Cerb6 - A fast and flexible web-based platform for business collaboration and automation</title>
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										<b>Call:</b> +1.714.671.9090 (USA)<br>
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										<b>Email:</b> <a href="http://www.cerberusweb.com/support/contact" target="_blank">Contact Us</a><br>
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				<div class="heading">Latest Version: 6.1.2 Release (September 14, 2012)</div>

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				<b>Latest Releases</b><br>
				6.1.2 (Stable)<br>
				<a href="http://wiki.cerb5.com/wiki/6.1" target="_blank" style="color:rgb(7,63,134);">What's New in 6.1?</a><br>
				<a href="http://cerberusweb.com/book/latest/admin_guide/upgrading/" target="_blank" style="color:rgb(7,63,134);">How to Upgrade</a><br>
				<a href="http://cerberusweb.com/book/latest/" target="_blank" style="color:rgb(7,63,134);">Online Manual</a><br>
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									On-Site License
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									<span class="rate">$192</span>
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								installed on your server
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								your license will <b>never</b> expire for versions you've paid for
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								includes <b>1 year</b> of software updates
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								ideal for sensitive data and custom development
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								you need a web server with PHP 5.3+ and MySQL 5.0+
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									<span class="rate">$20</span>/month
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								installed on our servers
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								<b>monthly</b> subscription
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								try it free for <b>two weeks</b>
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								we'll handle the installation, scaling, monitoring, upgrades, and backups -- so you can focus on what you do best
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								all you need is a web browser and an email account
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									What are seats?
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									Seats determine the maximum number of workers that can use the software at the same time.
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									For example, a team of 30 workers that is evenly split into three shifts (e.g. morning, day, night) only requires a 10 seat license.
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									You aren't paying per worker account -- so there's no penalty for creating accounts for all your full-time users, plus any part-time contributors, interns, temps, contractors, partners, and volunteers.  You can invite everyone to participate.  
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<div class="heading">With over 10 years of project history, we've pioneered many innovations in web-based collaboration</div>


		
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				<h2 class="highlighter" style="margin-bottom:5px;">Employ Virtual Attendants</h2>
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				Virtual Attendants provide you with incredibly flexible and easy to configure business automation. Attendants can be instructed to do anything workers can do by creating custom behavior on events. Virtual Attendants can also schedule behavior in the future; for example: to remind you about something, to ping a sales lead, or to ensure that customers are receiving prompt service (especially if you&#039;ve promised them as much with an SLA). For even more efficiency, Virtual Attendants can also be used like macros -- repeating any number of frequently performed actions with a single click.
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				<h2 class="highlighter" style="margin-bottom:5px;">Build your own productivity H.Q.</h2>
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				With Cerb you can create as many personalized workspaces as you want.  Each workspace can contain customized lists of anything in the application (e.g. tasks, tickets, contacts, opportunities, notifications), with your desired output, and filtered to exactly what you&#039;re interested in. A workspace can also be shared between multiple workers.
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			<a href="/tour" style="font-size:14pt;">Read more about the key features of Cerb6</a>
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<div class="heading">We've worked with over 18,979 organizations:</div>

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			"The Cerberus helpdesk system completely surpassed our expectations. The product is extremely well built and powerful. Even after handling over 145,800 tickets the helpdesk continues to fly and provide everything we&#039;ve ever required in a helpdesk system."<br>
			<span style="padding-left:10px;"><b>- Robert D., Security Technician, ImHosted.com (2004)</b></span><br>
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				<a href="/clients">read more...</a>
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			<h2 class="highlighter">We believe in commercial open source.</h2>
			<ul style="margin-top:0px;line-height:150%;">
				<li>We've never felt entirely comfortable with tools that hide their source code -- so we share 100% of ours. Our code repositories on <a href="http://github.com/wgm" target="_blank">GitHub</a> are world-readable.</li>
				<li>There will always be people who bypass the license, steal code, or copycat concepts. We're not going to be paranoid about it and mistrust everyone.</li>
				<li>Our industrious community shares thousands of extra eyes and minds; shoddy work wouldn't make it past their scrutiny.</li>
				<li>If people have to be forced into financially supporting our project then we went very wrong somewhere.</li>
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			<h2 class="highlighter">We believe in agile development.</h2>
			<ul style="margin-top:0px;line-height:150%;">
				<li>We're not interested in withholding useful improvements merely to have a more marketable announcement.</li>
				<li>We aim to publish updates every few weeks based on community feedback.</li>
				<li>We don't want to make hostages out of bug fixes and usability tweaks.  We won't charge you for them.</li>
				<li>All of our development and <a href="http://www.wgmdev.com/jira/browse/CHD" target="_blank">planning</a> tools are open to the community.</li>
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			<h2 class="highlighter">We believe in platforms and toolkits.</h2>
			<ul style="margin-top:0px;line-height:150%;">
				<li>There are thousands of competing projects that are only interested in solving simple problems. We pick up where they left off.</li>
				<li>We don't want to build schizophrenic software that forces everyone's opinions on everyone else.</li>
				<li>We want you to see our work as a great starting point for the solution you've always wanted.  We'll help you add the finishing touches.</li>
				<li>People are used to asking what software wants them to do.  We believe in taking the time to show people how to take back control.</li>
				<li>It's rewarding to see people using our tools to solve problems we never anticipated in creative ways that we never thought of.</li>
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			<h2 class="highlighter">We believe software is art.</h2>
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				<li>Encyclopedia Britannica defines <i>art</i> as <i>"A visual object or experience consciously created through an expression of skill or imagination."</i></li>
				<li>We feel so many other projects think <i>art</i> means <i>"indulging fads with shiny interfaces".</i></li>
				<li>Subtle beauty is important, but it looks like clown makeup when aesthetics try to hide a lack of depth.  We invest heavily in usability, flexibility, stability, scalability, and maintainability.</li>
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			<h2 style="margin:0px;">Get started with two free weeks of Cerb6 On-Demand</h2>
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			We'll handle the installation, scaling, monitoring, upgrades, and backups -- so you can focus on what you do best.  You don't need to give us any payment information to take advantage of the free trial.
			We want to make sure Cerb meets your needs.  If you decide that the software isn't right for you then you will never receive an invoice.
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			<span style="color:rgb(50,50,50);font-size:14pt;">http://<input type="text" name="subdomain" style="font-size:14pt;border:1px solid rgb(200,200,200);color:rgb(80,80,80);">.cerb6.com/</span>
	
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<div class="heading">Cerb is constantly being improved based on community feedback. Share your thoughts!</div>

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			<b>WebGroup Media, LLC.</b> (WGM) is a commercial open source company that was founded in April 2001 to build web-based enterprise collaboration software.  We're lean, profitable, and organically-bootstrapped.  We share 100% of our source code due to our fundamental belief that bits and bytes have less value than experience and long-term, mutually advantageous relationships.  Our client list is international and spans most industries, including governments, advocacy groups, political campaigns, educational institutions, charities, and businesses of all sizes.
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															<img src="/resource/wgm.cerbsite/images/feed-icon-16x16.gif"> <a href="http://cerberusweb.com/support/kb" class="title">New Cerb Articles</a><br>
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																	<li><a href="http://cerberusweb.com/support/kb/article/98" target="_blank">Switching GitHub repositories from Cerb5 to Cerb6</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/97" target="_blank">How do I pay my invoice for our On Demand service?</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/90" target="_blank">Switching to the new Subversion repository hosted by GitHub</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/89" target="_blank">Installing and configuring the Twilio plugin</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/88" target="_blank">Sending scheduled reminders to your mobile phone using Virtual Attendants and Twilio</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/86" target="_blank">Creating an automated dispatcher using Virtual Attendants</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/85" target="_blank">The benefits and drawbacks of self-assignment vs. dispatching</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/84" target="_blank">Deploying Cerb5 on a Linode virtual server in about 5 minutes</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/83" target="_blank">Automatically discovering and merging duplicate organizations in the address book</a></li>
																	<li><a href="http://cerberusweb.com/support/kb/article/82" target="_blank">Checking the integrity of attachments between the database and file system</a></li>
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				Cerb&trade;, Cerberus Helpdesk&trade;, Devblocks&trade;, Apptendant&trade; &copy; Copyright 2002-2012 by WebGroup Media LLC.<br>
				WebGroup Media LLC. &bull; PO BOX 1206, Brea, California 92822 USA &bull; +1.714.671.9090<br>
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