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<channel>
	<title>The BrightBlog.</title>
	
	<link>http://blog.brightdoor.com</link>
	<description>News and views from the crossroads of real estate and technology.</description>
	<lastBuildDate>Tue, 10 Nov 2009 21:30:51 +0000</lastBuildDate>
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		<title>Five Stars don’t come easy</title>
		<link>http://blog.brightdoor.com/index.php/2009/11/10/five-stars-dont-come-easy/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/11/10/five-stars-dont-come-easy/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 21:18:24 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[Beverly Hills residences]]></category>
		<category><![CDATA[Montage]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=236</guid>
		<description><![CDATA[One of my personal favorite BrightDoor customers, Montage Beverly Hills,   has just been awarded the prestigious Forbes Five Star Award for 2010. What makes this even more impressive, is that the property has been opened for just one year!
The Montage Beverly Hills hotel has 201 guest rooms and an array of world class amenities. BrightDoor is powering the sale solutions for all Montage Residential properties [...]]]></description>
			<content:encoded><![CDATA[<p>One of my personal favorite BrightDoor customers, <a href="http://www.montagebeverlyhills.com/" target="_blank">Montage Beverly Hills</a>,  <img class="alignright size-full wp-image-246" title="mobil-travel-guide-header" src="http://blog.brightdoor.com/wp-content/uploads/2009/11/mobil-travel-guide-header.jpg" alt="mobil-travel-guide-header" width="148" height="76" /> has just been awarded the prestigious <a href="http://www.forbestravelguide.com/star-awards-2010.htm" target="_blank">Forbes Five Star Award</a> for 2010. What makes this even more impressive, is that the property has been opened for just one year!</p>
<p>The Montage Beverly Hills hotel has 201 guest rooms and an array of world class amenities. BrightDoor is powering the sale solutions for all Montage Residential properties and this location is really special.</p>
<p><img class="alignleft size-medium wp-image-239" style="padding-right:15px; padding-bottom:0px;" title="Montage Beverly Hills" src="http://blog.brightdoor.com/wp-content/uploads/2009/11/MontageBH-300x181.png" alt="Montage Beverly Hills" width="300" height="181" />The <a href="http://www.montagebeverlyhills.com/residences/" target="_blank">Residences at Beverly Hills</a> occupy the upper three floors of the hotel, have dedicated elevators and an underground parking area with valet service. The two- to five- bedroom floor plans range in size from 1,900- to 5,700-square feet and offer private balconies and long, dramatic views of the surrounding hills and cityscape.</p>
<p>The architectural details and estate-quality craftsmanship is something to be admired. Residents even have access to all Montage Beverly Hills hotel amenities &#8211;  including complimentary access to a fleet of Mercedes-Benz automobiles.</p>
<p>Congratulations to our friend and Montage founder, Alan Fuerstman along with the entire Montage team! This is one property that genuinely deserves the recognition!</p>
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		<item>
		<title>The New Consumer – Resorts and Leisure</title>
		<link>http://blog.brightdoor.com/index.php/2009/11/05/the-new-consumer-resorts-and-leisure/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/11/05/the-new-consumer-resorts-and-leisure/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 19:24:15 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Trends]]></category>
		<category><![CDATA[ULI]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=254</guid>
		<description><![CDATA[
ULI panelist: Peter Rummell, Diana Permar, Michael Shannon and Dr. Jim Taylor
Heres the main highlights from todays ULI Resorts and Leisure session: 

Disproportionate impact on the wealthy 
Buyers have adopted new due diligence in all shopping categories 
Focus on needs not wants 
Can live without 5 star stuff 
Price, Price, Price 
Buyers mindset from 06-07 will never return [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-255" title="ULI_NewConsumer" src="http://blog.brightdoor.com/wp-content/uploads/2009/11/ULI_NewConsumer.jpg" alt="ULI_NewConsumer" width="400" height="300" /></p>
<p><em>ULI panelist: Peter Rummell, Diana Permar, Michael Shannon and Dr. Jim Taylor</em></p>
<p>Heres the main highlights from todays ULI Resorts and Leisure session: <br style="padding: 0px; margin: 0px;" /></p>
<ul>
<li><span style="background-color: #ffffff; ">Disproportionate impact on the wealthy </span></li>
<li><span style="background-color: #ffffff; ">Buyers have adopted new due diligence in all shopping categories </span></li>
<li><span style="background-color: #ffffff; ">Focus on needs not wants </span></li>
<li><span style="background-color: #ffffff; ">Can live without 5 star stuff </span></li>
<li><span style="background-color: #ffffff; ">Price, Price, Price </span></li>
<li><span style="background-color: #ffffff; ">Buyers mindset from 06-07 will never return &#8211; Sales need to talk more about &#8220;values&#8221; </span></li>
<li><span style="background-color: #ffffff; ">Prospects know everything about the developer and community </span></li>
<li><span style="background-color: #ffffff; ">All about total cost of ownership </span></li>
<li><span style="background-color: #ffffff; ">Have to learn what the customer really wants</span></li>
</ul>
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		<item>
		<title>Unifying your online marketing initatives</title>
		<link>http://blog.brightdoor.com/index.php/2009/10/26/unifying-your-online-marketing-initatives/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/10/26/unifying-your-online-marketing-initatives/#comments</comments>
		<pubDate>Mon, 26 Oct 2009 16:18:23 +0000</pubDate>
		<dc:creator>Michael Worthington</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[ACMS]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[real estate]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=220</guid>
		<description><![CDATA[Last week at the 2009 Amenity Community Marketing Summit in Hilton Head, SC, I had the opportunity to present a session related to bringing control and harmony to your online marketing efforts. There&#8217;s no doubt that the channels are growing by the minute and it often seems like chaos reigns. However, there are opportunities (many [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-221" style="padding-left:20px; padding-bottom:0px;" title="ACMS Presentation" src="http://blog.brightdoor.com/wp-content/uploads/2009/10/cap-300x212.png" alt="ACMS Presentation" width="300" height="212" />Last week at the 2009 Amenity Community Marketing Summit in Hilton Head, SC, I had the opportunity to present a session related to bringing control and harmony to your online marketing efforts. There&#8217;s no doubt that the channels are growing by the minute and it often seems like chaos reigns. However, there are opportunities (many of them free) to intercept your target prospect and capture their attention.</p>
<p>For those of you that didn&#8217;t attend ACMS, here is a link to my presentation from the event. I believe there are strategies and information you&#8217;ll find valuable.</p>
<p><a href="http://www.brightdoor.com/pdf/acms_digiharmony.pdf" target="_blank">Download ACMS Presentation</a> (PDF &#8211; 3.5MB)</p>
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		<title>as I type this…</title>
		<link>http://blog.brightdoor.com/index.php/2009/09/10/as-i-type-this/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/09/10/as-i-type-this/#comments</comments>
		<pubDate>Thu, 10 Sep 2009 13:28:45 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[WiFi]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=217</guid>
		<description><![CDATA[I am at 34,000 feet above sea level traveling at 414 knots (according to live /www.flightstats.com/). Yes I have successfully entered the realm of InFlight WiFi &#8211; and it&#8217;s kinda strange! 
At the midpoint of my RDU to DFW flight I thought I could complete a customer proposal with some information from my office PC. [...]]]></description>
			<content:encoded><![CDATA[<p>I am at 34,000 feet above sea level traveling at 414 knots (according to live /www.flightstats.com/). Yes I have successfully entered the realm of InFlight WiFi &#8211; and it&#8217;s kinda strange! </p>
<p>At the midpoint of my RDU to DFW flight I thought I could complete a customer proposal with some information from my office PC. With a quick connection to our VPN and Remote Connection to my office Dell, I am sifting through my desktop files while somewhere above the clouds over Tennessee. And at broadband speed! </p>
<p>This shouldn’t come as a big surprise for a veteran tech savvy traveler like me (remember 9,600 baud?) but I have to admit… the world just got much smaller!</p>
<p>Good-bye InFlight Entertainment <img src='http://blog.brightdoor.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><img src="http://blog.brightdoor.com/wp-content/uploads/2009/09/dfw_flight.jpg" alt="dfw_flight" title="dfw_flight" width="600" height="375" class="alignleft size-full wp-image-218" /></p>
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		<title>Getting started with social marketing</title>
		<link>http://blog.brightdoor.com/index.php/2009/08/23/getting-started-with-social-marketing/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/08/23/getting-started-with-social-marketing/#comments</comments>
		<pubDate>Sun, 23 Aug 2009 17:36:52 +0000</pubDate>
		<dc:creator>Michael Worthington</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[brightblog]]></category>
		<category><![CDATA[brightdoor]]></category>
		<category><![CDATA[michael worthington]]></category>
		<category><![CDATA[real estate]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[worthington]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=192</guid>
		<description><![CDATA[It seems like everyone is searching for ways to make social media relevant in real estate marketing. If you&#8217;ve felt the pressure recently to build a Facebook page for your community or set up a Twitter account, you know what I mean. The real challenge is to integrate these new ways to communicate into a [...]]]></description>
			<content:encoded><![CDATA[<p>It seems like everyone is searching for ways to make social media relevant in real estate marketing. If you&#8217;ve felt the pressure recently to build a Facebook page for your community or set up a Twitter account, you know what I mean. The real challenge is to integrate these new ways to communicate into a solid strategy that plants the seeds for future sales growth.</p>
<p>It all starts by determining what you&#8217;re trying to attain with the technology. Is lead generation the sole focus? Do you plan to use social marketing to stay connected with your current owners? Are you looking to broadcast special offers as quickly as possible? All of the above?</p>
<p style="text-align: center;"><img class="size-full wp-image-198  aligncenter" title="hamptonlake1" src="http://blog.brightdoor.com/wp-content/uploads/2009/08/hamptonlake1.jpg" alt="BrightDoor customer Hampton Lake has a robust Facebook presence." width="600" height="354" /></p>
<p style="text-align: center;font-size:11px"><em>BrightDoor customer Hampton Lake has a robust Facebook presence.</em></p>
<p>As a primer to the potential of social marketing, I&#8217;ve compiled the following links to help as you build your plan. Although these articles aren&#8217;t necessarily real estate focused, they do provide some good background information on social media marketing, tips and best practices.</p>
<ul>
<li>From Pragmatic Marketing - <a title="Tuned In Social Media" href="http://www.pragmaticmarketing.com/tunedin/articles/tuned-in-social-media" target="_blank">Tuned in social media</a></li>
<li>From Associated Content - <a href="http://www.associatedcontent.com/article/1116809/business_three_risks_and_myths_of_social.html?cat=3" target="_blank">Business: Three Risks and Myths of Social Networking</a></li>
<li>From About.com &#8211; <a href="http://marketing.about.com/od/internetmarketingstrategy/a/b2bsocialmedia.htm" target="_blank">Reasons to Adopt Social Media Marketing</a></li>
<li>From Duct Tape Marketing &#8211; <a href="http://www.ducttapemarketing.com/blog/2008/01/28/your-social-media-strategy/" target="_blank">Your Social Media Strategy</a></li>
</ul>
<p>Once you&#8217;re off and running, like any other marketing initative, analyze the results and makes any necessary adjustments. In the digital age, change is just a few keystrokes away.</p>
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		<title>Even my local deli wants to be “followed”</title>
		<link>http://blog.brightdoor.com/index.php/2009/08/23/even-my-local-deli-wants-to-be-followed/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/08/23/even-my-local-deli-wants-to-be-followed/#comments</comments>
		<pubDate>Sun, 23 Aug 2009 17:13:45 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<title>Existing-Home Sales Rise 7.2%</title>
		<link>http://blog.brightdoor.com/index.php/2009/08/21/existing-home-sales-rise-72/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/08/21/existing-home-sales-rise-72/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 18:24:36 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/index.php/2009/08/21/existing-home-sales-rise-72/</guid>
		<description><![CDATA[The highest month-over-month percentage increase in more than a decade!

http://online.wsj.com/article/SB125085108563549051.html

 
  Posted via email   from Deven Spear&#8217;s Posterous  

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			<content:encoded><![CDATA[<p><span class="apple-style-span"><span style="font-family: Arial,sans-serif; color: black;">The highest month-over-month percentage increase in more than a decade!</span></span></p>
</p>
<p><a href="http://online.wsj.com/article/SB125085108563549051.html">http://online.wsj.com/article/SB125085108563549051.html</a></p>
</p>
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		<title>Mortgage delinquency rate hits all time high in 2Q but…</title>
		<link>http://blog.brightdoor.com/index.php/2009/08/17/mortgage-delinquency-rate-hits-all-time-high-in-2q-but/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/08/17/mortgage-delinquency-rate-hits-all-time-high-in-2q-but/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 19:36:32 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=187</guid>
		<description><![CDATA[NEW YORK (AP) &#8211; The delinquency rate on U.S. mortgage loans hit an all-time high in the second quarter, but the pace of growth for the rate slowed, a possible sign the mortgage crisis may be beginning to turn the corner. Data provided by credit reporting agency TransUnion shows the ratio of mortgage holders who are 60 days or more behind on [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal">NEW YORK (AP) &#8211; The delinquency rate on U.S. mortgage loans hit an all-time high in the second quarter, but the pace of growth for the rate slowed, a possible sign the mortgage crisis may be beginning to turn the corner. Data provided by credit reporting agency TransUnion shows the ratio of mortgage holders who are 60 days or more behind on their payments increased for the 10th straight quarter, to 5.81 percent nationwide for the three months ended June 30.</p>
<p class="MsoNormal">For the full story: <a href="http://www.cnbc.com/id/32450865">http://www.cnbc.com/id/32450865</a></p>
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		<title>Market Observations – Q2 2009</title>
		<link>http://blog.brightdoor.com/index.php/2009/06/30/market-observations-q2-2009/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/06/30/market-observations-q2-2009/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 14:54:10 +0000</pubDate>
		<dc:creator>Deven Spear</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Trends]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=167</guid>
		<description><![CDATA[As part of our continued effort to better understand the real estate environment and share knowledge during these challenging times, we asked a group of trusted advisors, industry leaders and overall smart real estate folks to share their observations about what’s happening in the marketplace.
There are some notable changes from Q1:

Lack of management experience is [...]]]></description>
			<content:encoded><![CDATA[<p>As part of our continued effort to better understand the real estate environment and share knowledge during these challenging times, we asked a group of trusted advisors, industry leaders and overall smart real estate folks to share their observations about what’s happening in the marketplace.</p>
<p>There are some notable changes from Q1:</p>
<ul>
<li>Lack of management experience is a big factor &#8211; lots of confusion about what to do next.</li>
<li>Increased pursuit of any and all types of &#8220;efficiencies&#8221;. How can I cut cost and still do more.</li>
<li>Continued financing hurdles for those that want to buy &#8211; especially on home sites.</li>
<li>Buyers perception is that you can get 25% &#8211; 40% off at present.  They all want foreclosures or short sales&#8230;.then it’s tough to get them financed.</li>
<li>Pre-development communities are stagnant or dead.</li>
<li>New development ownership and private capital on the rise.</li>
<li>Interested prospects want completed communities &#8211; show me the clubhouse, let me play the golf course, what time is dinner?</li>
<li>We are using the web and social networking much more. Must be targeted rather than mass media.</li>
<li>Most prospects are jumpy and just won&#8217;t spend cash or go further in debt.</li>
<li>On site agents have to relearn the art of selling.</li>
<li>Follow-up is the key! Must be more frequent and more creative.</li>
<li>Sales consultants have to be just that &#8212; consulting on financing, timing, market competition and they better be well versed in the competition too.</li>
<li>A strong, trusted brand even more relevant than ever before.</li>
<li>Developers lacking a positive and strong track record      are dead in the water in this environment. People will not trust un-proven developers.</li>
<li>Still watching for signs of positive consumer confidence &#8211; starting to see some now!</li>
</ul>
<p>Add your feedback below&#8230;.</p>
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		<title>Content is king. Take control.</title>
		<link>http://blog.brightdoor.com/index.php/2009/06/26/content-is-king-take-control/</link>
		<comments>http://blog.brightdoor.com/index.php/2009/06/26/content-is-king-take-control/#comments</comments>
		<pubDate>Sat, 27 Jun 2009 01:58:20 +0000</pubDate>
		<dc:creator>Michael Worthington</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Trends]]></category>

		<guid isPermaLink="false">http://blog.brightdoor.com/?p=118</guid>
		<description><![CDATA[As developers and builders consider their sales and marketing options with the recovery underway, there are many factors in play. Do you invest in new branding inititives with a marketing agency? What&#8217;s the right social marketing strategy? How can I effectively use my public website to generate qualified leads? Is print dead?
All good questions.  [...]]]></description>
			<content:encoded><![CDATA[<p>As developers and builders consider their sales and marketing options with the recovery underway, there are many factors in play. Do you invest in new branding inititives with a marketing agency? What&#8217;s the right social marketing strategy? How can I effectively use my public website to generate qualified leads? Is print dead?</p>
<p><img class="alignleft size-medium wp-image-140" style="padding-right:25px; padding-bottom:5px;" title="inventory" src="http://blog.brightdoor.com/wp-content/uploads/2009/06/inventory-300x181.jpg" alt="inventory" width="280" height="169" />All good questions.  But consider this. If persistance pays off, how do I manage my marketing and sales efforts over the long term? Agencies are invaluable at establishing your brand and developing a plan for targeting your ideal prospects. Most of them understand that an integrated marketing approach (mostly weighted around online) is the best, most cost-effective approach.<br/><br/><br />
<img class="alignright size-medium wp-image-146" style="padding-left:25px; padding-bottom:5px;" title="bshow" src="http://blog.brightdoor.com/wp-content/uploads/2009/06/bshow-300x182.jpg" alt="bshow" width="280" height="169" />Today, unified software systems like <a href="http://www.brightdoor.com/brightbase.aspx" target="_blank">BrightBase</a> give you the power and flexibility to take control of the on-going content management process. This now extends to your public website (inventory, site maps, surveys, registration) as well as other sales force automation tools such as information kiosks and sales center presentation. No one expects the &#8220;good old days&#8221; of 2006 to return anytime soon. As developers consider how to get back in the game, those with a persistant approach are best positioned for long term success. They&#8217;ll need technology that gives them full control of their online presence.</p>
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